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Payment Failure & Follow-Up Automation

Buyer Thought

"We only notice payment issues when it's already bad."

Applies To

Accounting, Real Estate, Education, Hospitality, Law

Pilot Scope

Payment event monitoring → intelligent retry logic → client notification → escalation rules → resolution tracking

Pricing

  • One-time: $2,000–$4,000
  • Monthly: $300–$700

Why This Workflow Matters

Failed payments are common in subscription, milestone, and retainer-based businesses, yet are often discovered too late due to manual monitoring and inconsistent follow-up. An automated recovery agent monitors payment events in real time, triggers intelligent retry logic, sends client-appropriate notifications, and escalates unresolved issues before balances age, typically recovering 10–20% of failed payments and reducing aged receivables by 15–30%. This protects cash flow without increasing collections headcount or damaging client relationships.

Pain Points

  • Failed payments unnoticed for days or weeks

  • Manual checking of billing systems

  • Inconsistent follow-up by staff

  • Awkward, reactive client conversations

  • Revenue written off unnecessarily

Problems Solved

  • Immediate detection of payment failures

  • Automated retries and reminders

  • Escalation before balances age

  • Clear ownership of unresolved issues

Quantified ROI

  • 10–20% recovery of failed payments that would otherwise be written off, 15–30% reduction in aged receivables, 2–4 hours/week saved in manual collections work

Key Performance Indicators

  • CEO: Recovered revenue, days outstanding
  • Operator: Failed payments resolved, resolution time

Ready to implement this workflow?

Start with a 2-week pilot. See measurable results. Scale when you're ready.

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