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Exception-Driven Client Escalation Automation

Buyer Thought

"By the time we hear complaints, it's too late."

Applies To

Hospitality, Education, Recruiting, Construction

Pilot Scope

Experience signal monitoring → risk detection → escalation → resolution tracking

Pricing

  • One-time: $3,000–$6,000
  • Monthly: $500–$1,000

Why This Workflow Matters

Client dissatisfaction rarely appears suddenly; it is preceded by missed milestones, disengagement, complaints, or negative signals that go unnoticed. Exception-driven escalation agents detect these early signals, route them to the right owner, and enforce resolution, reducing churn by 10–20%. This enables proactive intervention before issues escalate into lost clients or public reviews.

Pain Points

  • Late awareness of issues

  • Reactive firefighting

  • Churn and bad reviews

  • No early-warning system

Problems Solved

  • Early detection of dissatisfaction

  • Structured escalation

  • Faster issue resolution

Quantified ROI

  • 10–20% reduction in churn, fewer negative reviews, higher satisfaction scores

Key Performance Indicators

  • CEO: Retention, review scores
  • Operator: Issues resolved, escalation time

Ready to implement this workflow?

Start with a 2-week pilot. See measurable results. Scale when you're ready.

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