Enhance guest experiences and operational efficiency with automation that handles reservations, guest communications, and service coordination seamlessly.
Guest communication management
Reservation coordination
Housekeeping task scheduling
Feedback and review processing
Click any workflow to see detailed information, pricing, and ROI metrics
Each workflow below is adapted to your firm's specific systems, approval hierarchies, and operational constraints. These are not one-size-fits-all solutions—they are configured to integrate with your existing tools (CRM, ERP, project management, accounting software, etc.) and designed around how your team actually works. Implementation begins with understanding your current state, not forcing you into a template.
Calendar ingestion → scheduling rules → reminders → escalation logic
Event monitoring → anomaly detection → alerts → resolution tracking
Structured intake → automatic task creation → system sync
Payment event monitoring → intelligent retry logic → client notification → escalation rules → resolution tracking
Deduplication → stale record detection → cross-system reconciliation → enforcement rules
Metric definition → threshold logic → alerts → recommended actions → escalation paths
Client lifecycle mapping → trigger-based outreach → personalized re-engagement → conversion tracking
KPI definition → data aggregation → real-time dashboards → scheduled executive summaries
Experience signal monitoring → risk detection → escalation → resolution tracking
Activity tracking → utilization analysis → performance alerts → management reporting
Issue intake → prioritization → task assignment → resolution tracking → feedback loop
Cross-system mapping → trigger logic → orchestration workflows → monitoring & governance
These workflows are not templated solutions. Internal processes vary significantly across hospitality firms—from approval hierarchies and risk thresholds to document formats and escalation protocols. Our systems are custom-built after understanding how your firm actually operates.
Each workflow involves AI-driven reasoning, document interpretation, decision logic, and human-in-the-loop escalation when needed. These are not simple rule-based automations—they adapt to context, validate against your specific business rules, and integrate with your existing systems and teams.
The workflows shown below are examples of what can be built after we understand your firm's specific processes, approval structures, and operational constraints. They are not plug-and-play templates. Every implementation is designed around how your organization actually works.
Adapts responses and escalation based on property type, guest profile, booking value, and timing. Routes special requests through appropriate channels and flags VIP or high-value guests for personalized attention.
Customized to your property types and guest service standards.
Handles documents, contract renewals, and approvals differently across locations based on your procurement policies, approval hierarchies, and vendor tier classifications. Escalates exceptions and expiring contracts.
Configured to your procurement structure and approval workflows.
Classifies guest feedback and operational issues, assesses severity using your internal policies, and routes them to the appropriate team based on issue type, urgency, and location-specific protocols.
Tailored to your incident classification and response procedures.
Discovery: We map your current processes, identify decision points, and understand your approval hierarchies, risk thresholds, and escalation protocols.
Design: We design workflows that match how your firm actually operates—not how a template assumes you should operate.
Build: We develop AI agents that reason through context, validate against your business rules, and escalate exceptions to the right people at the right time.
Deploy: We pilot the workflow in a controlled scope, measure results, refine based on feedback, and scale when you're ready.
Start with a focused pilot. See measurable results in 2 weeks. No long-term commitment required.